Find out answers to most frequently asked questions listed below.
Finding you tenants to take over rest of your lease and save you an average of $4000 on your lease break penalty.
We are a nationwide company capable of providing service, regardless of your location.
We work Monday – Friday, 9am to 5pm. We are closed in observance of all Federal holidays.
No, we also help people in a stuck in their home and/or student off-campus housing leases.
We have a tier-pricing system based on your monthly rent. Please refer to the tabs below to find out the rate.
*If your monthly rent is anywhere between $600-999 per month (copy of your lease may be required).
If your monthly rent is anywhere between $1000-1999 per month (copy of your lease may be required).
*If your monthly rent is anywhere between $2000-2999 per month (copy of your lease may be required).
*If your monthly rent is anywhere between $3000-3999 per month (copy of your lease may be required).
There is the lowest fee you will ever find for a full-managed service. If you do not find a replacement tenant, your potential lease break fee may cost thousands of dollars with your apartment complex.
For example, if you monthly rent is $1500, your leasing complex may require that you submit a 60 days notice to vacate + Pay an additional 2 months rent. Lease break penalty could be around $3000 - 6000 or more. *Please make sure to call your complex / landlord to find out exact details.
Yes, we do. Please contact one of our agents and we will be able to provide you with a link to PayPal Credit, which offers no interest payments for 6 months.
Once you sign up, we begin work immediately. That means, that at any given time, you should expect that your apartment to be relet by one of our prospects. Generally, it can be anywhere from a few days to a few weeks.
Every client is responsible for showing their unit to our prospects. However, if you're not able to, then it is your responsibility to ask a friend or relative to do that on your behalf, in order to prevent service from being stalled.
Due to the nature of the service and the workload that we will undertake to find you tenant(s), there is no 100% money-back guarantee. We DO have a partial money-back guarantee, as shown below. *Either one of the 3 options will apply, depending on the situation.
If tenant has not been found, either by us or by you, after maximum time allotted, your full refund will reflect a deduction of a one-time $49 service processing fee. Request for cancellation / refund must be emailed.
50% refund is issued only in very RARE circumstances, when clients do not communicate with us before they take certain actions on their property. We always encourage our clients to consult with us every time, especially after we are already hired to help you.
Yes, we will not cancel the service on you. In fact, we will continue sending you the leads. There is never any additional fee required, if you want us to continue working for you until someone finally signs onto your lease.
No, you should never submit a notice to vacate to your landlord, unless there are zero options left. There are many problems that arise with submission of such notice and you would automatically put yourself into a financial trap with your complex, as well as us. Please call us to get a detailed explanation.
Even though we work hard to make sure each prospect is pre-qualified, a landlord still has the final decision to make with regard to approval. If someone is not approved for whatever reason, we will provide you with other leads, until someone is finally approved and assigned to remainder of your lease.