Our Frequently Asked Questions are available for review below. Should you have any additional questions or concerns, please do not hesitate to call and speak with one of our representatives at 1-800-895-2550.
Finding you tenants to take over rest of your lease and save you an average of $4000 on your lease break penalty.
Yes, we are a nationwide service.
We work Monday – Friday, 9-5pm. We are closed in observance of all Federal holidays.
No, we also help people in a home and student off-campus housing leases.
If your monthly rent is anywhere between $600-999 per month (copy of your lease may be required).
If your monthly rent is anywhere between $1000-1999 per month (copy of your lease may be required).
If your monthly rent is anywhere between $2000-2999 per month (copy of your lease may be required).
If your monthly rent is anywhere between $3000-3999 per month (copy of your lease may be required).
If your monthly rent is anywhere between $4000-4999 per month (copy of your lease may be required).
Our one-time fee is very competitive on the market today. For the same type of service, a broker would charge you 15% of your annual rent. For example, if you monthly rent is $1200, your broker fee would be $2160, whereas ours would only be $479.
For the service to be started, the one-time fee is due upfront. However, there is a great financing option offered by PayPal Credit. You can qualify for 6 months of no interest payments, by clicking on “PayPal Credit” option at checkout.
We can literally find tenant(s) within a matter of 1-2 days. However, every location, monthly rent and lease terms are never the same and it may take longer. Generally, it takes up to 14 business days for a turnaround.
Every client is responsible for showing their unit to our prospects. However, in case you’re not available or on vacation, it is your responsibility to delegate this task to your friend or relative to prevent service from being stalled. We would also request contact info of the person delegated to show on your behalf.
Due to the nature of the service and the workload that we will undertake to find you tenant(s), there is no 100% money-back guarantee. We DO have a partial money-back guarantee, as shown below. *Either one of the 3 options will apply, depending on the situation.
50% refund is issued only in very RARE circumstances, when clients do not communicate with us before they take certain actions on their property. We always encourage our clients to consult with us every time, especially after we are already hired to help you.
Yes, we will not cancel the service. In fact, we will continue sending you the leads. There is never any additional fee required if you want us to continue working for you.
No, you should never submit a notice to vacate to your landlord. There are many problems that arise with submission of such notice and you would automatically put yourself into a financial trap with your complex, as well as us. 60 days notice is an absolute, absolute last resort, when all fails. Please contact us for more details about it.
Even though we work hard to make sure each prospect is pre-qualified, a landlord still has the final decision to make with regard to approval. If someone is not approved for whatever reason, we will provide you with other leads, until someone is surely approved.
HOURS OF OPERATION:
9am – 6pm, Monday – Friday
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